Office Chair Repair Process: What Happens During a Corporate Repair Visit

Many corporate facility managers hesitate to book chair repair because they are unsure about the process — Will it disrupt operations? How long will it take? What do technicians actually do? This guide answers all those questions.

Here is exactly what happens when FurniRevive visits your corporate office for chair repair in Delhi NCR.

Step 1: Initial Contact and Scheduling

You call +91 92179 99355 or WhatsApp us with:

• Approximate number of chairs needing repair

• Types of issues (sinking, squeaking, torn mesh, etc.)

• Your office address and preferred time slot

We schedule a free assessment visit within 24 hours (same-day for urgent issues). No charge, no obligation.

Step 2: On-Site Assessment

Our technician arrives at the scheduled time and:

• Inspects each chair systematically (takes 2–3 minutes per chair)

• Categorizes issues: quick fix, standard repair, or major refurbishment

• Documents findings with photos for your records

• Prepares a detailed quotation on the spot — itemized per chair and per repair type

You receive the quotation immediately (or via email within 2 hours for large offices). No hidden costs — the quote is the final price.

Step 3: Approval and Parts Preparation

Once you approve the quotation:

• We confirm the repair schedule (same-day for small jobs, 1–3 days for larger projects)

• Parts are sourced from our inventory (95% of common parts are in stock)

• For rare or imported chair parts, we inform you of the 3–5 day sourcing timeline

• A confirmation email is sent with the schedule, cost, and expected completion date

Step 4: Repair Execution

On repair day:

• Our team arrives with all necessary tools and parts — nothing needs to be provided by your office

• Repairs are done at each workstation — chairs are not removed from the office

• Each repaired chair is tested (height adjustment, recline, wheels, armrests) before moving to the next

• Work area is kept clean — we carry drop cloths and remove all packaging/waste

• Typical throughput: 30–50 chairs per day per technician

The process is quiet and non-disruptive. Employees can continue working at adjacent desks.

Step 5: Quality Check and Handover

After all repairs are complete:

• Final quality inspection of every repaired chair

• Facility manager sign-off on completed work

• GST invoice generated and emailed

• 6-month warranty card provided for all repairs

• Optional: Schedule follow-up visit or set up AMC for ongoing maintenance

From first call to completion, small jobs (under 20 chairs) are typically done within 48 hours. Larger projects follow the agreed timeline with daily progress updates.